About

Performance

The Authority continued to focus during 2024 on its key objective of safety of navigation for vessels visiting Haven Ports, environmental stewardship, health and safety and customer service.

Ensuring we deliver a safe and efficient service remains a priority for employees across our whole organisation.

 

Key financial indicators

Our two sources of revenue, pilotage and conservancy produced a consolidated revenue of £41.9 million in 2023 (2022: £29.9 million).

 

Key performance indicators

  2023 2022 2021
Arrivals
Vessels 3,764 3,726 4,006
Tonnage 165,155,00 154,613,000 160,304,000
Navigational Safety
Vessel movements 13,528 11,510 11,901
Level 1 (major) navigational incidents 0 0 0
Level 2 (minor) navigational incidents 1 2 1
Level 3 (hazardous) navigational incidents 15 16 15
Pilotage Service
Pilotage acts 3,384 3,445 3,455
Tonnage piloted 167,900,000 149,294,000 157,635,000
External acts 3,117 2,969 2,727
People
Employees 120 117 112
Accidents 7 2 6
Of which were lost time accidents
Of which were reportable

 

Performance against Marine Safety Plan 2024 – 2027

For full details on the Marine Safety Plan, visit this link

Safety Plan Item Status Update / KPI / comments
Marine Service Availability On target – performance service rates:
VTS service and critical equipment – 100%
Pilot service availability – 100%
Pilot launch service availability – 100%
Aids to Navigation availability – 99.8%
Marine Apprenticeship On target – 8 Marine Apprentices currently under training
Survey Data Performance On target – We’ve collected Swept Path and Rheotune data and made it available on Portable Pilot Units (PPU). Further mud and channel research projects scheduled.
Future Fuels On target – Plans under development. H&S training and table-top exercise completed, live exercise in early planning stages
Promote PMSC compliance On target – awareness of new Port Marine Safety Code (PMSC) raised with local facilities via liaison meetings. Awaiting publication of new PMSC and Guide to Good Practice 
Master – Pilot Exchange Under review, pending further feedback / technology investigation
Weather and Tidal Data On target – initial planning and budgeting in place for wave rider buoy in Sunk area, in progress
Pilot Ladder Safety Completed pilot and manager training, progressing launch crew and VTS officers. Additionally, completed by some Board members (Duty Holders) and Executive Directors
Marine Operational Safety On target – completed two post-incident or near miss investigations with local stakeholders (vessel and tug operators). Learnings implemented and SMS updated
Leisure Vessel Safety On target – completed 4 engagement visits in 2024. Further visits planned for 2025, additionally hosting 2 visits to Harwich VTS