In 2025, the Authority continued to focus on its key objective of safety of navigation for vessels visiting Haven Ports, environmental stewardship, health and safety and customer service.

Ensuring we deliver a safe and efficient service remains a priority for employees across our whole organisation.

 

Key financial indicators

Our two sources of revenue, pilotage and conservancy produced a consolidated revenue of £41.9 million in 2023 (2022: £29.9 million).

 

Key performance indicators

	2025	2024	2023	2022
Arrivals
Vessels	3,813	3,664	3,764	3,726
Tonnage	184,989,000	173,572,000	165,155,00	154,613,000
Navigational Safety
Vessel movements	13,421	13,236	13,528	11,510
Level 1 (major) navigational incidents	0	0	0	0
Level 2 (minor) navigational incidents	0	0	1	2
Level 3 (hazardous) navigational incidents	5	3	15	16
Pilotage Service
Pilotage acts	3,573	3,226	3,384	3,445
Tonnage piloted	188,041,000	175,989,000	167,900,000	149,294,000
External acts	2,936	3,012	3,117	2,969
People
Employees	128	123	120	117
Accidents	6	4	7	2
Of which were lost time accidents	1	0	–	–
Of which were reportable	0	0	–	–

 

Performance against Marine Safety Plan 2024 – 2027

For full details on the Marine Safety Plan, visit this link. 

Safety Plan Item	Status Update / KPI / comments
Marine Service Availability	On target – performance service rates: VTS service and critical equipment – 100% Pilot service availability – 100% Pilot launch service availability – 100% Aids to Navigation availability – 99.8%
Marine Apprenticeship	On target – 8 Marine Apprentices currently under training
Survey Data Performance	On target – We’ve collected Swept Path and Rheotune data and made it available on Portable Pilot Units (PPU). Further mud and channel research projects underway
Future Fuels	On target – Plans under development. H&S training and table-top exercise completed, live exercise in early planning stages
Promote PMSC compliance	On target – awareness of new Port Marine Safety Code (PMSC) raised with local facilities via liaison meetings. New PMSC and Guide to Good Practice published
Master – Pilot Exchange	Under review, pending further feedback / technology investigation
Weather and Tidal Data	On target – Wave Rider buoy deployed in Sunk area, completed
Pilot Ladder Safety	Completed pilot and manager training, progressing launch crew and VTS officers – ongoing. Additionally, completed by some Board members (Duty Holders) and Executive Directors
Marine Operational Safety	On target – completed two post-incident or near miss investigations with local stakeholders (vessel and tug operators). Learnings implemented and SMS updated
Leisure Vessel Safety	On target – completed 5 engagement visits in 2025. Further visits planned for 2026, additionally hosting 2 visits to Harwich VTS