About
PerformanceAbout
PerformanceThe Authority continued to focus during 2023 on its key objective of safety of navigation for vessels visiting Haven Ports, environmental stewardship, health and safety and customer service. Ensuring we deliver a safe and efficient service remains a priority for employees across our whole organisation.
Key financial indicators
Our two sources of revenue, pilotage and conservancy produced a consolidated revenue of £41.9 million in 2023 (2022: £29.9 million).
Key performance indicators
| 2023 | 2022 | 2021 | |
| Arrivals | |||
| Vessels | 3,764 | 3,726 | 4,006 |
| Tonnage | 165,155,00 | 154,613,000 | 160,304,000 |
| Navigational Safety | |||
| Vessel movements | 13,528 | 11,510 | 11,901 |
| Level 1 (major) navigational incidents | 0 | 0 | 0 |
| Level 2 (minor) navigational incidents | 1 | 2 | 1 |
| Level 3 (hazardous) navigational incidents | 15 | 16 | 15 |
| Pilotage Service | |||
| Pilotage acts | 3,384 | 3,445 | 3,455 |
| Tonnage piloted | 167,900,000 | 149,294,000 | 157,635,000 |
| External acts | 3,117 | 2,969 | 2,727 |
| People | |||
| Employees | 120 | 117 | 112 |
| Accidents | 7 | 2 | 6 |
| Of which were lost time accidents | – | – | – |
| Of which were reportable | – | – | – |
Performance against Safety Plan for Marine Operations
| Function | Action | By | Status |
| Vessel Traffic Service | Maintain > 99% service availability | Yearly, board reportable KPI | 100% service |
| MSMS System | Undertake a root and branch review of the Marine Safety Management System and publish a revised version | 2024 | Ongoing, progressing well |
| MSMS System | Review and publish General Directions for Navigation & Pilotage Directions | 2022 | Completed 2022 |
| Emergency Response | Undertake live exercise deployment of oil spill Tier 1 equipment and tabletop exercise in accordance with OPRC regulations. | Each calendar year | Ongoing, progressing well |
| Emergency Response | Multi-agency Live Exercise in accordance with the Civil Contingencies Act and Category 2 obligations. | 2021 Adler 6, 2022 Adler 7, 2023 Adler 8 | Ongoing, progressing well |
| PMSC Audit | 1/ Successful completion of internal PMSC audit – no NC 2/ Successful completion of external audit – no NC | Audit to be scheduled each calendar year | Ongoing, progressing well |
| Aids to Navigation | Maintain >99% availability (reporting period Jan- Dec) | Board reportable KPI | 99.66% AtoN availability |
| Aids to Navigation | Respond to defective AtN and rectify within 48 hrs. | Board reportable KPI | 4 out of 5 failures successfully rectified within 24 hours. |
| Incidents | KPI – <0.3 per 100 movements (reporting period Jan- Dec) | Board reportable KPI | Incident rate 0.116 per 100 movements |
| Delayed provision of pilot | KPI <0.5 per 100 piloted movements (reporting period Jan- Dec) | Board reportable KPI | Delayed provision of pilot rate 0.308 per 100 piloted movements |
| Leisure Vessels | Undertake a safety review of leisure moorings within HHA area of jurisdiction | 2023 | Ongoing, progressing well |
| Vessel Traffic Service | Replace VTS and Marine Information System | 2023 | Ongoing, progressing well |
